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Terms of Service

Last updated: March 27, 2026

Remi is an AI companion for money psychology education — not a therapist, financial advisor, or substitute for professional help.

Welcome to Remi (“Remi,” “we,” “us,” or “our”), a product of Richify Bilişim Teknolojileri Eğitim Danışmanlık ve Mühendislik Hizmetleri Ltd. Şti. and its affiliates (“richify.ai” or “Company”). These Terms of Service (the “Terms”) set forth the legally binding terms and conditions governing your access to and use of the Remi mobile application (“App”) and related services (collectively, the “Service”).

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

1. Modifications to Terms

We reserve the right, in our sole discretion, to change, modify, add to, supplement, or delete any portion of these Terms at any time. When we make material changes, we will notify you through the App or by other reasonable means. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

Prior versions of these Terms are available upon request by contacting support@richify.ai.

2. Educational Purpose and Disclaimer

IMPORTANT — PLEASE READ CAREFULLY

Remi is an AI-powered companion designed to facilitate educational conversations about the psychology of money and financial wellbeing. We are not a licensed or registered therapist, psychologist, psychiatrist, counselor, financial advisor, investment adviser, broker-dealer, or any other licensed professional.

All information, content, analysis, and materials provided through the Service — including outputs generated by our AI — are provided for general educational and informational purposes only and do not constitute professional advice of any kind.

2.1 Not Professional Advice

You acknowledge that the Service does not provide:

  • Medical, psychological, or therapeutic advice or treatment
  • Financial, investment, tax, or legal advice
  • A diagnosis or treatment of any mental health condition
  • A substitute for professional consultation of any kind

2.2 No Professional Relationship

Your use of the Service does not create:

  • Any therapeutic or counseling relationship between you and Remi or the Company
  • Any fiduciary relationship — we owe you no fiduciary duties
  • Any professional-client relationship, including any therapist-client, attorney-client, or adviser-client relationship
  • Any expectation of privilege or confidentiality comparable to professional communications

2.3 Emergency Situations

If you are experiencing a mental health emergency, suicidal thoughts, or are in immediate danger, please contact emergency services (911 in the US, 112 in the EU, 182 in Turkey) or a crisis helpline immediately. Remi is not equipped to handle emergency situations.

2.4 AI Nature and Limitations

You acknowledge that the Service uses generative artificial intelligence systems (including large language models) that have inherent limitations. Specifically:

  • Hallucinations / Errors: AI may generate content that sounds plausible but is inaccurate, incomplete, misleading, or entirely fabricated
  • Training Data Limitations: AI may be trained on data with specific cutoff dates and may not reflect recent developments
  • Verification Required: You must independently verify any information before taking action based on it
  • Output Variability: Different inputs, phrasing, timing, or context may produce different outputs
  • Model Changes: We may update, modify, replace, or discontinue AI models at any time, without notice

2.5 No Reliance

BY USING THE SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

(A) YOU WILL NOT RELY ON ANY INFORMATION, CONTENT, OR OUTPUT FROM THE SERVICE AS THE SOLE OR PRIMARY BASIS FOR ANY FINANCIAL, MEDICAL, OR LIFE DECISIONS;

(B) YOU WILL CONSULT QUALIFIED PROFESSIONALS BEFORE MAKING SUCH DECISIONS; AND

(C) TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL HAVE NO LIABILITY FOR ANY DECISION YOU MAKE BASED ON INFORMATION FROM THE SERVICE.

3. Eligibility

You must be at least 13 years of age (or the applicable age of digital consent in your jurisdiction) to use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

The Service is not intended for children under 13, and we do not knowingly collect information from anyone under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information promptly.

4. Device Registration and Security

The Service uses device-based identification. When you install the App, a unique device identifier is automatically assigned. You do not need to create an account or provide personal information such as an email address to use the Service.

You are responsible for:

  • Maintaining the security of your device
  • All activities that occur through the Service on your device
  • Not sharing your device access with others in a manner that could compromise the Service

5. Credits and Payments

5.1 Free Credits

Every user receives 10 free credits upon first use. Each credit allows one message exchange with Remi.

5.2 Credit Packages

After your free credits are used, you may purchase additional credit packages through Apple's App Store or Google Play Store. Available packages include 20, 50, and 100 credit options. Package options and pricing will be clearly disclosed before purchase. Credits do not expire.

5.3 Payment Processing

All payments are processed exclusively through the Apple App Store or Google Play Store, with RevenueCat as our in-app purchase management provider. We do not directly collect, process, or store your payment card information. All billing, refund, and payment-related issues are governed by the respective App Store's policies.

5.4 Refunds

Except as required by applicable law, all credit purchases are non-refundable. If you believe you are entitled to a refund, please contact the relevant App Store directly.

5.5 Taxes

Prices displayed in the App Stores may not include applicable taxes, levies, duties, or similar governmental charges. You are responsible for all applicable taxes associated with your purchases.

6. User Conduct

You agree not to use the Service to:

6.1 General Prohibitions

  • Violate any applicable law or regulation
  • Attempt to reverse-engineer, decompile, or disassemble any part of the Service or its AI models
  • Use the Service to generate content that is harmful, abusive, or illegal
  • Attempt to bypass any security measures, rate limits, or credit system
  • Impersonate any person or entity
  • Use automated systems or bots to access the Service
  • Redistribute or commercially exploit the Service or its content

6.2 Technical Abuse

  • Using prompt injection, “jailbreak” prompts, or other adversarial techniques to manipulate AI responses
  • Interfering with or disrupting the Service or servers or networks connected to the Service
  • Transmitting any viruses, malware, or other malicious code
  • Overwhelming system resources through excessive requests or usage

6.3 Competitive and Commercial Misuse

  • Using the Service to build, train, or improve a competing product or service
  • Copying, reproducing, or extracting AI prompts, responses, or methodologies for commercial use
  • Benchmarking or comparing the Service to competing products without our prior written consent

We reserve the right to investigate violations and to take appropriate action, including suspending or terminating your access to the Service.

7. Intellectual Property Rights

7.1 Ownership

The Service, including all content, features, functionality, software, code, AI models, algorithms, designs, text, graphics, and trademarks, is owned by the Company and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes in accordance with these Terms.

7.2 Restrictions

You will not, and will not permit any third party to:

  • Copy, modify, create derivative works of, reverse engineer, decompile, or disassemble any part of the Service
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices from the Service
  • Use any data mining, robots, scraping, or similar data gathering or extraction methods on the Service
  • Frame or mirror any part of the Service without our express prior written consent
  • Access the Service in order to build a competitive product or service

7.3 Feedback

If you provide us with any suggestions, ideas, feedback, or recommendations (“Feedback”), you grant us a perpetual, irrevocable, royalty-free, worldwide, sublicensable, and transferable license to use, reproduce, modify, and incorporate such Feedback into the Service without any obligation to you.

7.4 Trademarks

“Remi,” “Richify,” “Richify.ai,” and our logos, product names, and service names are trademarks of the Company. You may not use them without our prior written permission.

8. Third-Party Services

The Service integrates with and relies on various third-party service providers, including:

  • Payment processing through the Apple App Store and Google Play Store
  • Artificial intelligence providers that power our conversational AI
  • Text-to-speech providers for voice mode
  • Push notification services
  • Cloud hosting and infrastructure providers
  • In-app purchase management (RevenueCat)

Your use of third-party services in connection with the Service may be subject to the third-party providers' own terms of service and privacy policies. We make no representations or warranties regarding third-party services and expressly disclaim all liability for their availability, accuracy, or reliability.

9. Data Security and Privacy

We take the security of your data seriously and implement reasonable administrative, physical, and technical safeguards. Our security measures include:

  • Encryption of data in transit (TLS/SSL) and secure database connections
  • API key authentication for all service requests
  • Cloudflare protection against DDoS and malicious traffic
  • Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Our collection, use, storage, and disclosure of your information is governed by our Privacy Policy.

9.1 Third-Party AI Processing

To provide the Service, we transmit your messages to third-party AI service providers to generate responses. By using the Service, you consent to this processing. We will clearly disclose the categories of data shared in our Privacy Policy.

10. Warranties and Disclaimers

10.1 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICE AND ALL CONTENT, INCLUDING AI-GENERATED CONTENT, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF CONTENT, INCLUDING AI-GENERATED RESPONSES
  • WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULTS
  • WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10.2 AI-Specific Disclaimer

WITHOUT LIMITING SECTION 10.1, YOU ACKNOWLEDGE THAT AI SYSTEMS ARE EXPERIMENTAL AND PROBABILISTIC AND MAY PRODUCE OUTPUTS THAT ARE INACCURATE, INCOMPLETE, BIASED, OR HARMFUL. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF AND RELIANCE ON AI-GENERATED CONTENT.

11. Limitation of Liability

11.1 Acknowledgment of Risk Allocation

YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE AGREEMENT AND THAT THE COMPANY WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS.

11.2 Disclaimer of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY:

  • LOST PROFITS, LOST REVENUE, LOST SAVINGS, OR LOST BUSINESS OPPORTUNITIES
  • INVESTMENT LOSSES, FINANCIAL LOSSES OF ANY KIND
  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
  • LOSS OF DATA, LOSS OF USE, LOSS OF GOODWILL, OR INTERRUPTION OF BUSINESS
  • COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
  • DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UPON WHICH THE CLAIM IS BASED.

11.3 Cap on Liability

THE TOTAL CUMULATIVE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • (A) THE TOTAL AMOUNT OF FEES PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
  • (B) ONE HUNDRED U.S. DOLLARS (US$100).

11.4 Exclusions from Limitation

NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE LIABILITY FOR:

  • (A) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE;
  • (B) FRAUD OR FRAUDULENT MISREPRESENTATION;
  • (C) WILLFUL MISCONDUCT OR GROSS NEGLIGENCE;
  • (D) ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE MANDATORY LAW.

11.5 Force Majeure

Neither party will be liable for any failure or delay in performing its obligations under these Terms caused by events beyond its reasonable control, including but not limited to: acts of God, natural disasters, epidemics, pandemics, war, terrorism, internet or telecommunications failures, third-party API or service failures, cyber attacks, power outages, or changes in law or regulatory requirements.

11.6 Jurisdictional Variations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED, AND OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW. FOR CONSUMERS IN THE EUROPEAN UNION AND UNITED KINGDOM, NOTHING IN THESE TERMS AFFECTS YOUR STATUTORY RIGHTS.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and its and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of or inability to use the Service
  • Your violation of these Terms
  • Your violation of any rights of any third party
  • Your violation of any applicable laws or regulations
  • Any decisions you make based on information from the Service
  • Any unauthorized access to or use of the Service through your device

Consumer Protection Limitations. If you are a consumer in the European Union, United Kingdom, or another jurisdiction where broad indemnification obligations are restricted by law, this indemnification shall apply only to the extent permitted by applicable law.

This indemnification obligation will survive the termination or expiration of these Terms.

13. Term and Termination

13.1 Term

These Terms commence when you first access or use the Service and continue until terminated.

13.2 Termination by You

You may stop using the Service at any time by deleting the App from your device. If you wish to have your device data deleted from our servers, please contact us at support@richify.ai.

13.3 Termination by Us

We may suspend or terminate your access to the Service, with or without notice, for any reason, including but not limited to:

  • Your violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Our determination that continuing to provide the Service creates legal, security, or business risks
  • Discontinuation of the Service generally

13.4 Effect of Termination

Upon termination:

  • Your right to access and use the Service will immediately cease
  • Unused credits are non-refundable unless required by applicable law
  • We will delete your device data within a reasonable period, generally within 30 to 180 days
  • We may retain certain information for legal or regulatory purposes as described in our Privacy Policy

13.5 Surviving Provisions

The following provisions survive termination: Sections 2 (Educational Purpose and Disclaimer), 7 (Intellectual Property), 10 (Warranties and Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 14 (Dispute Resolution), and 15 (International Compliance).

14. Dispute Resolution and Governing Law

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

14.1 Informal Dispute Resolution

Before filing a claim against the Company, you agree to try to resolve the dispute informally by contacting us at support@richify.ai. We will try to resolve the dispute informally within 60 days. If we cannot resolve the dispute informally, you and we agree to the dispute resolution procedures below.

14.2 Binding Arbitration (United States Users)

If you are a resident of the United States, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.

Class Action Waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Opt-Out Right. You have the right to opt out of this arbitration agreement by sending written notice to support@richify.ai within 30 days of first using the Service.

14.3 Governing Law (United States Users)

If you are a resident of the United States, these Terms and any Disputes will be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

14.4 Governing Law and Jurisdiction (Non-U.S. Users)

European Union and United Kingdom. If you are a consumer resident in the EU or UK, these Terms are governed by the laws of your country of residence. Nothing in these Terms affects your statutory consumer rights. You may bring claims in the courts of your country of residence.

Turkey. If you are a resident of Turkey, these Terms are governed by the laws of the Republic of Turkey. Any disputes shall be submitted to the competent courts and enforcement offices in Istanbul, Turkey.

Australia. If you are a consumer resident in Australia, these Terms are governed by the laws of New South Wales, Australia. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law.

Other Jurisdictions. If you are a resident of any other jurisdiction, these Terms are governed by the laws of the State of Delaware, USA. Any disputes shall be submitted to the competent courts in Delaware.

14.5 Time Limitation on Claims

You agree that any claim you may have arising out of or related to your relationship with the Company must be filed within one (1) year after such claim arose, or the claim is permanently barred, except where a longer period is required by applicable mandatory law.

15. International Compliance and Regulatory Disclosures

15.1 European Union — Consumer Rights

If you are a consumer in the European Union, you have certain rights under EU consumer protection laws, including:

  • The right to withdraw from a distance contract within 14 days without giving any reason (subject to applicable exceptions for digital content)
  • The right to remedies if digital content is not as described or is faulty
  • The right to clear and transparent information before entering into a contract
  • Protection against unfair contract terms

Nothing in these Terms affects your statutory rights. For dispute resolution, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

15.2 United Kingdom — Consumer Rights

If you are a consumer in the United Kingdom, you have certain rights under UK consumer protection laws, including the Consumer Rights Act 2015. Nothing in these Terms excludes or limits those rights.

15.3 Turkey — KVKK and Consumer Protection

Our processing of personal data is subject to the Turkish Law on the Protection of Personal Data (KVKK, Law No. 6698). For details on how we process your data, please refer to our Privacy Policy.

If you are a consumer in Turkey, you have rights under the Law on the Protection of Consumers (Law No. 6502). For consumer complaints, you may contact consumer arbitration committees (Tüketici Hakem Heyeti) or consumer courts in Turkey.

15.4 Australia — Privacy and Consumer Law

Our handling of personal information is subject to the Australian Privacy Principles under the Privacy Act 1988. If you are a consumer in Australia, you have rights under the Australian Consumer Law, including guarantees that digital products are of acceptable quality.

15.5 Export Controls

The Service may be subject to export control laws and regulations. You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to applicable trade sanctions or embargoes.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms freely in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

16.5 Notices

We may provide notices to you via push notification through the App, by posting a notice within the App, or by other reasonable means. Notices to the Company should be sent to: support@richify.ai.

16.6 Language

These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or inconsistency.

17. Apple App Store Additional Terms

If you access the Service through an application downloaded from the Apple App Store, the following additional terms apply:

  • You acknowledge that these Terms are between you and the Company only, and not with Apple Inc. (“Apple”). The Company, not Apple, is solely responsible for the Service.
  • The license granted to you is limited to a non-transferable license to use the Service on any Apple-branded products that you own or control.
  • The Company is solely responsible for providing any maintenance and support services with respect to the Service. Apple has no obligation to furnish any maintenance and support services.
  • The Company is solely responsible for any product warranties and product claims.
  • In the event of any third-party claim that the Service infringes a third party's intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
  • You and the Company acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and that Apple will have the right to enforce these Terms against you as a third-party beneficiary.

18. Google Play Store Additional Terms

If you access the Service through an application downloaded from the Google Play Store, the following additional terms apply:

  • Your use of the Service is subject to the Google Play Terms of Service.
  • You acknowledge that these Terms are between you and the Company only, and not with Google LLC or its affiliates.
  • Google is not responsible for the Service and has no obligation or liability to you with respect to the Service.
  • Google has no obligation to provide any support or maintenance services for the Service.
  • You acknowledge and agree that Google is a third-party beneficiary of these Terms as they relate to the Google Play Store.

19. Contact Information

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:

Richify Bilişim Teknolojileri Eğitim Danışmanlık ve Mühendislik Hizmetleri Ltd. Şti.
Email: support@richify.ai

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© 2026 Richify AI Inc. All rights reserved.

Remi is not a licensed therapist, psychologist, or financial advisor. All content is for educational and informational purposes only and does not constitute professional advice. If you are experiencing a mental health crisis, please contact a licensed professional or your local emergency services.